About us
IT TEAM d.o.o. is a Slovenian IT company headquartered in Maribor, founded in 2006. We act as an outsourced IT department: we maintain networks and infrastructure, protect them with our own Security Operations Center (SOC) and Network Operations Center (NOC) running around the clock, develop custom software and build telecommunications systems. We are among the few companies in Slovenia holding the full set of ISO 9001, ISO 27001 and ISO 22301 certificates. We work for more than 750 clients in Slovenia, Central Europe, the Balkans and West Africa.
Company facts
- Legal name
- IT TEAM d.o.o.
- Founded
- 2006, Maribor, Slovenia
- Team
- more than 50 experts
- Headquarters
- Tržaška cesta 65, 2000 Maribor, Slovenija
- VAT ID
- SI33519439
- Activities
- IT maintenance and infrastructure, cybersecurity (24/7 SOC and NOC, Red and Blue team, NIS2), software development, telecommunications solutions, IaaS and SaaS cloud
- Certificates
- ISO 9001 (quality), ISO 27001 (information security), ISO 22301 (business continuity); Sophos Gold Partner; Microsoft SPLA partner
- Group companies
- OVIS d.o.o., Croatia (founded 2012, telecom solutions development); Birokoda (since 2025, clients joined the Imprion ecosystem)
- Brands
- Imprion (POS and hospitality solutions), ConnectiCOM (telecommunications solutions), FabriqAI (artificial intelligence for manufacturing)
- Markets
- Slovenia, Croatia, Austria, Italy, Germany, Bosnia and Herzegovina, Serbia, Hungary, Poland, Romania; Sierra Leone, Liberia, Gambia, Guinea-Bissau, Ivory Coast, Republic of the Congo, Ethiopia
- Support
- 24 hours a day, 7 days a week
What we do
IT maintenance and infrastructure
IT maintenance and infrastructure
Outsourced IT department for mid-size and large companies: networks, servers, data centre, cloud and 24/7 support.
Cybersecurity
Cybersecurity
Our own 24/7 SOC and NOC, Blue and Red team, penetration testing, NIS2 and ISO 27001 compliance.
Software development
Software development
In-house development team since 2019: web and mobile apps, LoRa IoT platforms, OTT and hospitality systems.
Telecommunications
Telecommunications
ConnectiCOM: GPON core networks, Telecom Management Software and OTT for telecoms in Europe and Africa.
Hospitality solutions
Hospitality solutions
Imprion: our own POS, hotel system, digital signage and time tracking for restaurants and hotels.
AI for manufacturing
AI for manufacturing
FabriqAI connects production, stock and operations and uses AI to spot deviations before they cause downtime.
IT TEAM in numbers
750+
Satisfied customers
60+
Projects per year
50+
Experts
20+
Years of business
Our Story
From networks and telephony to in-house development, telecoms on three continents and the Imprion ecosystem.
Foundations
Networks, IP telephony and the first security teams. The first major maintenance contracts already reach beyond Slovenia.
- CompanyCompany established milestone
- InfrastructureInfrastructure solutions - networks
- MaintenanceTook over maintenance for Rutar and S. Oliver
- PartnershipPartnership with Imagine company to provide systemic support to their clients
- TelecomIP telephony
- SecurityCybersecurity - Blue team
- SecurityCybersecurity - Red team
- MaintenanceTook over the entire IT department of Meltal in Slovenia, Bosnia and Herzegovina, Serbia, and Poland
- MaintenanceSigned a maintenance contract with Zlatarna Celje for the entire Balkan region
Telecommunications
Ovis in Croatia starts the telecom branch. Our own Telecom Management Software leads to K3 Telekom, Liberia and Mauritius.
- CompanyEstablishment of the company Ovis in Croatia - for the development of telecom solutions milestone
- DevelopmentDeveloped Telecom Management Software
- TelecomTechnology partner for K3 Telekom
- DevelopmentDevelopment of the IIPortal web portal - a web portal for real estate owners in collaboration with Imagine
- TelecomSetup of K3 Telekom in Liberia
- TelecomTechnology partner and consultant for Emtel Mauritius
- CompanyMoved to new, larger premises
Cloud and in-house development
We become an IaaS and SaaS provider, earn ethical hacking certificates and set up a development department that builds our own OTT and hospitality systems.
- CertificateCertified Hacker certificate
- MaintenanceTook over maintenance for Miele Slovenia
- PartnershipMicrosoft SPLA partner
- InfrastructureBecame an IaaS and SaaS provider
- CertificateMaster Certified Hacker certificate
- TelecomSetup of a telecommunications company in Sierra Leone
- CompanyEstablishment of a development department milestone
- DevelopmentDeveloped our own OTT system
- DevelopmentDeveloped our own hospitality system
- TelecomTechnology partner of Telecel Telekom globally
Ecosystem and certificates
Imprion POS, our own SOC and NOC, the acquisition of Birokoda, the full set of three key ISO certificates, and the new FabriqAI vertical with AI connected to business systems.
- MaintenanceTook over maintenance for Miele Croatia
- TelecomTechnology partner of Magic Telekom
- TelecomTechnology partner of Infrastruktura Telekom
- DevelopmentDeveloped several crypto solutions
- CertificateObtained ISO 9001 and 27001 certificates milestone
- TelecomTechnology partner of Fiberone
- TelecomTechnology partner of Zoodlabs
- CertificateSophos silver partner status
- DevelopmentDeveloped software for managing optical infrastructure
- DevelopmentDeveloped a beverage distribution system for a partner in Ethiopia
- DevelopmentDeveloped an IoT platform and implemented the entire IoT system on LoRa technology in Sierra Leone
- DevelopmentDeveloped our own POS solution for the hospitality industry under the brand name Imprion and opened the Slovenian market milestone
- SecurityEstablished our own Security Operations Center (SOC) and Network Operations Center (NOC) milestone
- PartnershipBecame a technology partner of Telemach for the implementation of SD-WAN solutions and firewalls for their clients
- TelecomEstablished a GPON core network and a Telecom Management system for the Netvis telecom in Croatia
- CertificateWidevine certification (DRM)
- CompanyEstablishment of a marketing department
- CompanyEstablishment of a design department
- DevelopmentOpened the Croatian market for Imprion POS products
- CompanyAcquired the company Birokoda and included their clients into the Imprion ecosystem milestone
- InfrastructureSetup the core network for one of the most modern data centers in Germany - Sonextis company
- CertificateSophos gold partner status
- CertificateRenewal of ISO 9001 and ISO 27001 certificates
- CertificateAcquisition of the ISO 22301 certificate: among the few companies in Slovenia with the complete set of three key certificates milestone
- CompanyLaunched FabriqAI, a new vertical for digitising and automating manufacturing processes milestone
- DevelopmentAmong the first companies in Slovenia to connect AI to its own product, Imprion POS, via MCP, and new AI services for connecting business systems milestone
- TelecomStart of the FTTH project in Abidjan, Ivory Coast: 35,000 homes on the fibre network in the first phase
- InfrastructureComplete IT infrastructure for Hotel Ptuj (with Inovis), a secure industrial network for the Kočevje Solar Park and smart hospitality for Glamping Oaza
- InfrastructureExchange to Microsoft 365 migration for the Onko-Medeor Institute in Germany, carried out remotely with partner Sonextis
- SecurityPatch management on more than 1,000 devices
- SecuritySecurity awareness workshops for employees at Preskok and Nioma
- CompanyNew IT TEAM visual identity
- CompanyConnectiCom at IBC 2026 in Amsterdam with partner Infrastruktura, Imprion POS at GastExpo
The story continues: more than 750 clients and a team covering infrastructure, security, telecommunications and in-house development.
Our Certifications
ISO 9001
Quality Management System certification demonstrating our commitment to consistent, high-quality service delivery.
ISO 27001
Information Security Management System certification ensuring the highest standards of data security and risk management.
ISO 22301
Business Continuity Management System certification ensuring operational resilience, uninterrupted service delivery, and rapid recovery in the event of disruptions.
IT TEAM Global
IT TEAM Global
Our (IT) Team
Integrity
Our Foundation
Our operations are based on honesty, openness, consistency, and trust. What we promise, we deliver. If there's something we cannot or will not do, we state it clearly and honestly. We build our reputation on trust and responsibility towards clients, partners, and colleagues.
Respect
How We Work
We show respect to others in the way we'd like it shown to us. There's no room in our environment for disrespect, inconsideration, arrogance, or lack of empathy. We build a culture of mutual understanding, dignity, and professional conduct.
Communication
How We Connect
We believe that effective communication is the foundation of successful collaboration. We actively listen, clearly express our views, and take the time for quality dialogue. We share information timely and meaningfully, as we believe it's key to connection and progress.
Excellence
What We Deliver
We strive for the highest standards and continuous improvements. Mediocrity is not our choice – we exceed expectations. Knowledge is key, as we believe that learning is the foundation of growth and innovation. We encourage curiosity and professional development. We are motivated by the realization of how high we can set the bar and how far we can reach together.
Integrity
Our Foundation
Our operations are based on honesty, openness, consistency, and trust. What we promise, we deliver. If there's something we cannot or will not do, we state it clearly and honestly. We build our reputation on trust and responsibility towards clients, partners, and colleagues.
Respect
How We Work
We show respect to others in the way we'd like it shown to us. There's no room in our environment for disrespect, inconsideration, arrogance, or lack of empathy. We build a culture of mutual understanding, dignity, and professional conduct.
Communication
How We Connect
We believe that effective communication is the foundation of successful collaboration. We actively listen, clearly express our views, and take the time for quality dialogue. We share information timely and meaningfully, as we believe it's key to connection and progress.
Excellence
What We Deliver
We strive for the highest standards and continuous improvements. Mediocrity is not our choice – we exceed expectations. Knowledge is key, as we believe that learning is the foundation of growth and innovation. We encourage curiosity and professional development. We are motivated by the realization of how high we can set the bar and how far we can reach together.
Let’s collaborate!
Are we the perfect fit for your business? Book an apointment and let’s get to know eachother.